Nancy B. Finn is a writer and thought leader on the impact of digital communication on organizational behavior, healthcare and patient care. She is the author of e-Patients Live Longer, The Complete Guide to Managing Health Care Using Technology, published by iUniverse. This book, targeted to baby boomers, senior citizens and individuals who suffer from chronic conditions illustrates how simple communication tools including the Internet, email and smartphones, enable patients to be empowered, engaged and educated. She has also authored Digital Communication in Medical Practice published by Springer, and targeted at a physician audience, and two books on business and digital communication: The Electronic Office, published by Prentice Hall and Writing Dynamics published by the CBI Division of Van Nostrand Rheinhold.
Ms Finn is the Founder and President of Communication Resources, a consulting organization that offers advice and training workshops on the management of patient information and the transition to patient-centered care, For several years she held senior corporate marketing/marketing communication positions in high tech, publishing and financial services. She has also taught presentation skills workshops, communication and new media courses at universities in the Greater Boston area including: Boston University, Bentley College, Suffolk University and Leslie University. and. She contributed a chapter: Finn NB. Communication: The Key to Good Medicine, Nash DB, Skoufalos A, Hartman M, Horwitz H, eds. Practicing Medicine in the 21st Century. Tampa, FL: American College of Physician Executives; 2006.
She is on the Board of Overseers of Mount Auburn Hospital, an active member of the Society of Participatory Medicine, write the Media Watch column for the Journal of Participatory Medicine and is on the Health Advisory Board of the Massachusetts Technology Leadership Council. She holds a Master's degree in Education and a Bachelor's degree in journalism from Boston University. Nancy has been a speaker at many national forums on communication technology topics, writes a healthcare blog: www.healthcarebasics.blogspot.com. and is a contributor to the blogs e-patients.net, and Trusted MD.